Payment methods
Delivery time
Orders placed and paid before 13: 00h are sent the same day.
If an item is not available in stock, the expected delivery time is stated as soon as the item is available again. Ortho Van Reeth therefore makes every effort to respect this estimated delivery time.
We also work with dropshipping for some items and these will also be shipped the same day or the day after, but this can take a maximum of 3 days because they come from abroad, directly from the manufacturer. We have chosen this because you always get the latest version in this way.
Delivery addresses
BVBA Van Reeth Orthopedie delivers orders only at physical addresses: at home, with family or friends, at work, ...
Orders are not sent to a PO Box address.
We deliver to Belgium, the Netherlands, Luxembourg and France.
Free shipping - Delivery costs
Orders from 75 EUR excl. VAT will be sent free of charge. For orders less than 95 EUR, a delivery cost is charged:
- 6 EUR in Belgium
- EUR 10 in France, the Netherlands, Germany and Luxembourg
Track shipment
You can trace your shipment via the Bpost website by using your track & trace code.
Not at home
Orders are offered for delivery. Orders that can not deliver the mail can later be picked up at a collection point. Bpost will leave a pick-up note for this at the delivery address.
Tip: Consider having your order delivered to an address where someone is always present: work, neighbor, family, ...
Returns
After receipt of your order you have 14 days the right to renounce the purchase and dissolve the sales agreement.
In the case of a return within this period, you will receive the purchase price no later than 14 days under the following conditions:
- The article is undamaged
- The article shows no traces of use.
- The item will be returned in its original packaging with all original labels.
- With every return we ask first to contact us by mail.
For products that are damaged or wear traces, we reserve the right to refuse the return or to charge the damage. Customized items and products on sale , however, are not eligible for return shipments.
In the event of a return shipment, we always ask you to contact our customer service by e-mail in advance.
Payment options
Bvba Van Reeth Orthopedie offers:
All payment methods offered on the webshop MX-Brace.
Customer support
Customer service
+32 11 55 15 90 (Phone only during office hours)